Sussex healthcare is healthcare organization whose main goal has been to focus on the progress. SHC’s target in the healthcare is to make sure that they are not left behind by other health organization. Again, it has taken a closer look on it employees and customers to make sure they are in the same pace too .The management has dedicated itself to ensure it provide better services which are affordable and of high quality to its customers. The organization believes that communication is a key thing to the successful organization. Homes that are operated by Sussex Healthcare has a specialized trained staff whose work is to better conditions and to correct issues that may arise to make an impact on residents’ lives.
Sussex Healthcare employee Lynn Lovett has highlighted the positive steps that organization is making. Being manager of the upper Mead location for more than five years ,Lynn considers her team as a strong family unit that work together to make a welcoming ‘ family home’. Lily is one of the people who have joined this ‘family home’. Lily lived at a place called Springs Hills and at that time she decided to get an extra support and care. She moved to Upper Mead one of the homes created by this Sussex Health care. Now , Lily enjoys sing-alongs and teas in the afternoon and some day trips together with other people under the organization. Sussex Healthcare has a technical team in IT Who are always ready to take administrative task and also to handle new user accounts. Moreover ,they handle technical problems that may occur with the systems. The organization has recently welcomed a new Regional Operations Director which is located at Rapkyns’ Care Village.Today organization is celebrating more than two decades of success.
Sussex Healthcare has come up with a good picture that can be used by other Health organizations to follow. Their capacity to deliver quality services and their paradigm shift over the years it is something that other organization not only in the health sector but to all organization in the world should benchmark.
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